Privacy Policy

Effective Date: 04 February 2025

Welcome to Shamim’s Food Haven. Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: Name, email address, phone number, and delivery address when you place an order or contact us.
  • Payment Information: If you make a purchase, we may collect payment details, but all transactions are securely processed through third-party payment gateways.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders.
  • Communicate with you regarding inquiries, promotions, or updates.
  • Improve our website and services.
  • Ensure security and prevent fraud.

3. How We Protect Your Information

We implement security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is 100% secure.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

  • Service providers (e.g., delivery partners, payment processors) to facilitate our services.
  • Legal authorities if required by law.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

7. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of promotional emails.

To exercise these rights, please contact us at shamimreza3598@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us at:

📍 Address: House-527, Road-1, Block-I, Bashundhara Residential Area, Vatara, Dhaka-1229
📞 Phone: +880 1740-587575, +880 1711-104115
📧 Email: shamimreza3598@gmail.com

Thank you for trusting Shamim’s Food Haven!